100% remote
5 openings
Who You Are
ServiceNow is one of the core systems and central to our strategy for accelerating delivery with modern technologies. As a Developer for ServiceNow, you will be part of our nimble and global agile cross-functional team working on one of the most complex ServiceNow implementations across various modules and business lines which include:
IT Service Management - Incident, Request, Change, Problem, Virtual Agent, PA
IT Operations Management Discovery, Service Mapping
IT Asset Management - APM, HAM, CMDB, Discovery
DevOps
Security Operations Vulnerability Response, Configuration Compliance
Governance, Risk & Compliance
HR Service Delivery Employee Service Center
What You'll do
Work as a ServiceNow Developer in a global scrum/agile environment; interacting directly with Product Owners and team members on a daily basis.
Develop scripts, workflows, and flows on the ServiceNow platform to automate tasks.
Work on Client scripts, Business rules, ACL's, UI Policies, UI Actions, Notifications, SLA's, Metrices, Scheduled jobs, Workflows, And Reports.
Work with ServiceNow modules like Incident Management, Change Management, Problem Management, Service Request Management, CMDB, & Asset Management.
Perform bug fixes and assist with resolving issues.
Create Technical design documents and provide knowledge transfers as required.
Be aware of the best practices of the platform for the current version. Experience with upgrading from old version to new version is a plus.
Experience with Vulnerability Module is a plus.
REST And SOAP type integration knowledge is a plus.
Qualifications
College diploma or university degree in the field of computer science, information science, management information systems, (or equal years of experience)
3+ years' experience with the ServiceNow Platform
3+ years' experience as a ServiceNow Developer in an enterprise application environment
2+ years recent experience working in an Agile development environment as a ServiceNow Developer (i.e., Scrum, etc.)
Experience with implementation of multiple modules in ServiceNow
Ability to clearly present ServiceNow knowledge and best practices to key stakeholders
Key Skills
Excellent oral and written communication skills
Self-motivated with willingness to learn new ServiceNow applications and functionality
An understanding of the full software development lifecycle (SDLC) including recent successful and demonstrated experience with Agile methodologies (Scrum) is expected
Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project at hand
Ability to provide technical assistance and troubleshooting by effectively responding to inquiries
Ability to work well under dynamic deadlines and priorities