Job Description :
POSITION SUMMARY: IT Systems Analysts work as liaisons among IT stakeholders and business partners in order to understand the business requirements and translate them into user stories as necessary for the project team to achieve its IT and Business goals. This particular role is for the Web Content Management (WCM) team that develops and manages the websites, and internal facing websites. WCM also serves content to our secure applications. KEY RESPONSIBILITIES AND DUTIES: Elicit and document business requirements and write Epics, Features and User Stories to establish a clear understanding of the stakeholder's requirements. Achieve consensus across stakeholders by driving clarity around needs, findings, gaps and mitigation measures. Perform gap/impact analysis for migration of existing WCM sites from current WCM platform to a future state WCM platform. Collaborate with the Project Manager/Scrum Master in prioritizing the backlog, grooming Features and User Stories and facilitate sprint review meetings with business stake-holders. Work closely with Technical Leads, Developers, QA teams and UI/UX designers to validate associated testing approach and traceability of business requirements/user stories to implementations. Work closely with Product Manager and Development Manager to understand the product vision and needs of business stakeholders. Required Qualifications: At least 5 years' experience as a Systems Analyst in the digital space with hands-on experience working in an agile development environment as part of a scrum team member. Experience of working in the financial services industry is a must. Combination of attention to detail with a broad perspective of the business needs is critical. Excellent communication and presentation skills. Hands-on use of Jira, Confluence and Microsoft Office products Preferred Qualifications: BA/BS degree Enterprise level WCM/CMS experience (AEM - Adobe Experience Manager preferred) Exposure to or general knowledge of customer journey maps Ability to work both independently and collaboratively. System analysis and evaluation: Able to quickly learn and understand how different systems generally operate together Ability to write user stories using Gherkin scripts Working knowledge of scaled agile framework (SAFe)