Job Role: Product Owner/Product Manager
LOcation: Hartford ,CT (Hybrid)
Duration: LongTerm
Business Analyst/Child Welfare Expert (Product Owner/Product Manager)
Description:
· Assistance in the preparation and facilitation of LEAN Events, business process mapping and requirements gathering.
· Assistance in developing project documents.
· Excellent communication, presentation, collaboration, writing and interpersonal skills.
· Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with community partners/agencies.
· Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision.
· Must have very strong abstract thinking and problem-solving skills.
· Provide guidance and training to agency staff as needed.
· Coordinates with the other project team members on issues dealing with matters that cross domains and have dependencies, and helps define, document and communicate with the entire team.
· Interface with the user(s) and sponsor(s) and other stakeholders in order to determine their (evolving) needs.
· Reviews documentation and collaborates with development group, Product Owners, System Teams, and stakeholders to ensure best overall documentation is always available.Generates products such as business cases, feature/requirement documents, user stories, acceptance criteria, lean notes, meeting notes, decisions, action items, risks, presentations, and training materials.
· Identifies business trends and needs utilizing real data and staff feedback.
· Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
· Communicates key insights and findings to team members.
REQUIRED SKILLS AND EXPERIENCE:
For this position, the candidate shares experience and intelligence in the field of child welfare/human services with the team to plan and accomplish goals, elicit customer/business feedback, as well as a participation in trainings. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills:
5+ Years’ Experience in Child Welfare or related field
- Product Owner and/or Product Manager certification a plus
- Knowledge of DCF’s mission, policy, practice, state agencies and community partners/service providers
- Knowledge of agile development methodologies, including developing acceptance criteria
- Knowledge of case management systems and modern web-based capabilities/applications
- Knowledge of Business Process Mapping, requirements gathering and documentation processes
- Experience in facilitating large groups for presentations, LEAN Events and trainings a plus
- Experience in analyzing data to draw business-relevant conclusions