Job Description :
DETAILS: The major responsibilities of the MAS Specialist – SA Platform encompass service delivery and delivery systems support. These responsibilities include:



Maintaining an Enterprise Automation platform in a steady state environment including working closely with other IBM support groups to provide solutions to technical problems;

Administering, maintaining, and upgrading System Automation (SA) for z/OS, NetView, & internal IBM tools, e.g., OPS510.
Advising and supporting both user and customer queries on a daily basis;

Providing 3rd level technical support for less complex problems in an operational environment;

Participate in inter-departmental projects;

Recommending alternative solutions, priorities, systems hardware/software, design changes and improvements;

Providing 24x7 support of System Automation (SA) for z/OS, NetView, & internal IBM tools, e.g., OPS510, including on-call or pager availability;

Performing off-hours work to support customer changes;

Managing problems to resolution using defined process flow;

Implementing changes using defined change management protocol;

Performing additional responsibilities as assigned;

Implement code to increase customers SLAs;

Create code to minimize human intervention; and

Be willing to travel for customer KT and DR exercises if needed.



DESIRED EXPERIENCE:

At least 3 years experience in a MVS or equivalent Operational environment;

At least 3 years experience creating & maintaining System/Console Automation utilizing SA for z/OS & NetView software.



TECHNICAL SKILLS:

Knowledge and expertise with SA for z/OS & NetView software. (Skill Level 3)

Knowledge and expertise with REXX. (Skill Level 3)

Understanding of OS/390 MVS & z/OS concepts and facilities. Understanding of MVS JCL. (Skill Level 3)

Understanding of MVS / z/OS Operations. (Skill Level 3)

Understanding of TSO & ISPF environments. (Skill Level 3)

Knowledge of MPF. (Skill Level 2)