Job Description :
Build trusted client relationships through proactive account management and effective project delivery
Establishes knowledge of client business challenges and priorities to translate into opportunities
Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner.
Helps deliver presentations to clients and management teams
Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards.
Translate client’s business needs into detailed business requirements documents, use cases and systems interaction diagrams.
Works with customers and internal Creative teams to establish approved wire frames and mock-ups for solutions
Assists project team to establish high, mid, and micro level plans for project team.
Helps to establish critical path, milestones, delivery dates, and review client deliverable to ensure they meet client acceptance criteria.
Provides leadership throughout the life cycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met
Helps establish project test strategy, methodologies, test plans as well as assist with test execution.