Job Description :
Position: Web Operations Manager
Location: North Chicago, IL
Duration: 6+ Months
Primary Responsibilities/Duties
Serve as the business technology subject matter for Client’s corporate web channel including features and functionality of Client.com, other corporate websites, and web platforms including Adobe Experience Manager, and static HTML.
Provide technical solutions by translating business requirements into well-architected requirements, leveraging either current solutions or identifying and recommending new solutions.
Lead the project management and delivery of custom development and integrations for the Client.com site, working with BTS and/or external partners.
Provide hands-on, expert-level technical review and recommendation of SaaS solutions for Client’s web channel.
Provide detailed requirements documentation and lead solution project activities.
Collaborate with team members and business stakeholders to promote use of solutions.
Establish standards and guidelines for effective use of Corporate Digital solutions and their integration with other core Client systems.
Responsible for compliance with applicable Client Policies and procedures.
Required Skills/Qualifications
Bachelor’s Degree or an equivalent combination of education and work experience.
5+ years of defining, recommending and implementing web solutions.
Detailed knowledge and experience of digital tools and technologies.
Detailed experience with HTML, jQuery, JavaScript, and front-end frameworks.
Working knowledge of web server technologies, personalization tools, user behavior tools such as heat-mapping, session recording and others.
Excellent communication and interpersonal skills, with ability to building trust, listen, and ask effective questions with the goal to create a scalable and reusable business solution.
Ability to self-manage time and priorities.
Bonus Skills
Working knowledge of user tracking technologies such as cookie consent managers, tag managers, tag audit tools and privacy regulations including GDPR and CCPA.
Strong experience in leading, developing and architecting digital experience applications including websites, content management capabilities, web and mobile capabilities leveraging Adobe Experience cloud applications such as AEM, ACM, Analytics etc.
Years of experience/education and/or certifications required: 5 years exp, in lieu of degree additional experience