Job Description :

Job Title: Technical Business Analyst

Location: Multiple Locations (Remote till COVID Situation)

Duration: 12 Months Contract

Job Description:

  • Responsible for planning & execution majorly involving in technical requirements of the assigned project/tracks within the SRE program
  • Shall possess Telco domain knowledge & Agile and SRE practices knowledge including SLI/SLO/SLA dashboards, Lighthouse Metrics, Core Web Vitals, Reliability measures such as Page performance and availability
  • Serve as the single point of contact for the team to the project stakeholders. Lead the discussions with multiple stakeholder for the project on an everyday basis
  • Consult and devise user interaction framework. Evaluate alternatives, use experience design & recommend viable business solutions for multiple personas.
  • Create functional and technical specification documents. Translates and decomposes functional and non-functional requirements into user stories and manages them in JIRA.
  • Create user stories in JIRA with adequate details and acceptance criteria
  • Drive execution of the program roadmap, Ensures that current project requirements are met and also forecast the needs or issues that may arise, and devise ways to address those proactively
  • Demonstrate progress to customer stakeholders and ensure that all customer feedback processes are completed on time
  • Independently perform a gap analysis of the application, associated flows or products
  • Collate impact, negotiate schedules, and estimate from multiple components/vendors
  • Develop supporting documentation and materials including demonstrations, presentations, and other tools
  • Tools & Technology Knowledge – JIRA, Catchpoint, Headspin
             

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