Current job openings from federatesystems.com

Help Desk Specialist position in Bethesda, MD!!!
Bethesda, MD
Federate Systems is looking for a Help Desk Specialist to support one of the projects withNIH in Maryland. Job RESPONSIBILITIES: · Helpdesk Support Specialist will support internal customers by providing resolutions to technical issues and inquiries by answering and responding Help Desk calls and e-mails. · Escalate requests, monitor resolutions and provide first and second level computer hardware, software and telecommunications support to users. · IT system functional analysis and t
May-10-23
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Senior Help Desk Manager position in Bethesda, MD!!!
Bethesda, MD
Federate Systems is looking for a Help Desk Manager to support one of the projects withNIH in Maryland. Help desk manager should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate the team to achieve specific goals. Job RESPONSIBILITIES: · Manage the help desk team and evaluate performance · Ensure customer service is timely and accurate on a daily basis · Recruit, train and support help desk representativ
May-10-23
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Senior SharePoint and Power BI consultant position in Bethes
Bethesda, MD
Federate Systems is looking for a Senior SharePoint and Power BI consultantto support NIH in Maryland. JOB RESPONSIBILITIES: Develop webparts on the Sharepoint intranet and IT request form and MS Teams sites. Develop power BI dashboards and data analytics systems, Support as Tier III technical point of escalation. Aims to provide clear, accurate and timely information to stakeholders, coordinating responses across various operational and technical teams, and documenting and partnering
May-10-23
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