Job Description :

Essential Job Functions

  • Participate in successful completion of project work including analysis, design, development, documentation, and testing of client network operations.
  • Perform quality assurance activities to ensure standardization of best practices.
  • Assist in the design and deployment of IT infrastructures and protection strategies to support client business plans.
  • Act as technical escalation point for Support Specialists and Systems Engineers within market team.
  • Implement network infrastructure and security policies that promote client’s objectives.
  • Maintain 74% overall utilization.
  • Competencies (Knowledge, Skills and Abilities)

    • Cisco Call Manager with Unity experience (2 years); ability to manage, maintain, troubleshoot and support Call Manager 5.0 and Unity Successful experience designing, installing and supporting networks in multiple environments for multiple clients.
    • Strong proficiency in configuring, deploying and troubleshooting all of the following networking services: HTTP, DNS, TCP/IP, VPNs, VLANs, VIPs, ACLs, Routing, Switching.
    • Advanced knowledge of Microsoft Office applications
    • Demonstrated experience implementing IT projects.
    • Strong computer analysis and diagnostic skills with the ability to implement quick and effective solutions to network problems.
    • Experience, Educational Reqts and Certifications

      • 5 years network administration experience.
      • 5 years operating systems experience (Windows, and/or Unix or Linux).
      • At least one of the following industry certifications is preferred:
        • MCSA/MCSE Windows Server 2003 or above
        • MCITP
        • Citrix CCA
        • CCNA with Specialization (Security, Voice, Wireless)
        • Apple Certified System Administrator (ACSA)
        • VMware Certified Professional (VCP)
        • SonicWALL: CSSA

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