Job Description :

positon : SAP CRM - Senior Application Specialist

location ; Charlotte, NC

duration : 12 months 

Mandatory Skills ; SAP CRM - Senior Application Specialist, SAP CRM 7.0, ABAP/4, SAP UI5, oData, JSON, SAP CRM Web UI, GENIL, BOL and Fiori programming


·         SAP CRM Techno-Functional Specialist in implementing SAP CRM for North America. 

·         Apply Business skills and expertise in SAP CRM to define system requirements, design and prototype solutions and implement them in collaboration with IT Vendors, testing, training and supporting the applications post go-live.


·         Participate in Design workshops, configure SAP in most optimum manner, work with developers, drive testing, train the trainers, and transition post-live support.  Also mentor application support and offshore teams.

·         Configuration of SAP CRM 7.0

·         SAP CRM Interaction Center including Complaints, Service Orders, Email Inbox

·         SAP CRM Web User Interface with Sales of Service Contracts, Pricing and Vertex taxes

·         SAP CRM Service with Warranty Management and Work Order processing

·         SAP CRM Sales with Accounts & Contacts, Opportunity/Quotation & Order Management

·         Architect Integration between SAP and non-SAP systems including SAP BW, JDE etc.

·         Expertise in ABAP/4, SAP UI5, oData, JSON, SAP CRM Web UI, GENIL, BOL and Fiori programming.  Javascript a plus.

·         Translation of Functional requirements to the Technical team of ABAP and BSP developers for custom programs, routines, Smartforms, ABAP Query

·         Positive and Regression Testing of SAP applications

·         Guide and Train Business Users on release/use of new solutions

·         Trouble-shooting of complex support issues that the regular support team cannot handle



·         Bachelor’s degree required in Comp Science, Engineering (Computer/Mechanical/Electrical), or related field.

·         Master’s degree a plus.

·         3 years of experience in implementation, enhancement, deployment, maintenance and support of SAP systems across CRM, ECC, and Net Weaver Gateway applications/modules;

·         1 year of experience developing SAP UI5 applications using JavaScript, XML, HTML5 and CSS programming.

·         Must have SAP CRM certification.

·         Must be willing to relocate and work anywhere in the U.S.  No telecommuting.

·         Able to work with other team members in US and offshore team members.


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