Job Description :
Short Description:
Candidate will be responsible for providing technical support for planning, designing, maintaining and integrating IED local and wide area network infrastructure and will have input into the Cisco architecture deployed throughout the IED Delivery Center.
Complete Description:
*This requisition requires onsite in-person first round interviews only *Client seeks only local candidates within the immediate Harrisburg, PA Metro Area *Client has emphasized resumes must be authentic, not fabricated or largely plagiarized from various sources on the internet *The existing PO for this req goes through 12/31/20. The PO should get extended later this calendar year to at minimum 6/30/21 *Please do not resubmit candidates from req # 613363 POSITION PURPOSE: This position will be working on a highly complex network for the Infrastructure and Economic Development (IED) Delivery Center, which includes the Departments of Transportation (PennDOT), Community and Economic Development (DCED), and the Pennsylvania Emergency Management Agency (PEMA), in a team comprised of Commonwealth staffed positions as well as contracted personnel. This is highly advanced technical position focused on the architecture, design, monitoring, and the management of an increasingly complex network. The selected candidate will be responsible for assisting in the highest level of network planning and long-term vision for the delivery center’s network and security infrastructure. IED is a Cisco shop with over 5,000 network devices and 10,000 users at approximately 1,000 remote locations. The IED WAN is comprised of MPLS, BGP, Metro-E networks with numerous VRFs and security zones. Some sites have redundant connections and are load balanced across connections, while others have more simple connections. IED is planning to move to an SD-WAN model in 2020; experience with SD-WAN related technologies is a bonus. POSITION REQUIREMENTS: The selected candidate will be responsible for providing technical support for planning, designing, maintaining and integrating IED local and wide area network infrastructure and will have input into the Cisco architecture deployed throughout the IED Delivery Center. The person in this position must be able to communicate well and needs to be a highly technical and eager individual with numerous years of experience in a large enterprise environment. CCNA and CCNP certificates are a plus, but not required if the candidate possesses a demonstrable level of commensurate hands-on experience. DESCRIPTION OF DUTIES: Installs, configures, maintains, monitors and manages IED’s network infrastructure consisting of Cisco switches, routers, firewalls, and wireless LAN controllers and all associated hardware and software. Performs Network Management functions utilizing various industry tools to monitor, test, verify, troubleshoot and resolve complex Delivery Center network problems by working with users, service providers, and others to resolve problems. Assists in the planning and design of the overall IED LAN/WAN network architecture including: • Network bandwidth analysis and capacity planning. • Detailed specifications and schematic engineering drawings/ Visio for network enhancements and modifications. Proactively identifies and troubleshoots issues related to highly complex network problems and works them to resolution, including the communication of progress to managers. Configures, deploys, and maintains Cisco routers, switches, firewalls and other appliances on the IED network. Works to design and Install highly complex networks as well as develops techniques to optimize the network for maximum efficiency. Evaluates current and future network needs and prepares technical solutions and recommendations. Investigates, evaluates, and makes recommendations on new and emerging technologies as part of ongoing hardware support and refresh cycles. Leads and provides technical and high-level guidance to Delivery Center projects. Administers the Delivery Center’s Access Control Servers as well as the Identity Services Engine (ISE) for authentication to network devices, WLAN, and VPN environments. Assists in the operation of the Enterprise Cisco AnyConnect VPN environment and Adaptive Security Appliances for VPN concentration for remote connectivity of IED personnel and Business Partners. Maintains a strong understanding, and assists in the operation, maintenance, and support of Enterprise VOIP systems within IED. Acts as the WLAN administrator and possesses working knowledge of: • Cisco 8510 WLCs • Prime Infrastructure for management and monitoring • Various Cisco APs (3700, 3800, 9800 series) • RF experience (beneficial, but not required) • H-REAP • Certificates for authentication of mobile devices • BYOD • WLAN security and authentication • Cisco Identity Services Engine (ISE experience would be a big plus, but IED is willing to train the right individual if they possess many of the other qualities and skills needed Reviews the development of configuration standards. Provides technical assistance to develop RFPs, RFQs, and other specification documents to acquire hardware, software and/or IT Services. Develops documentation for the configuration of all network components including setup, installation, and overall deployment of network hardware and software. Creates Visio diagrams of the network for documenting new and existing network elements. Ensures that all existing and new networks meet or exceed the security requirements set forth by the Office of Administrations ITPs. Verifies renewal of maintenance contracts for network related hardware. Participates in trouble ticket resolution and reporting. Supports remote IT staff with complex network-related issues. Supports central office staff and business partners with network-related issues to assist in the troubleshooting of delivery center applications. Supports WAN, LAN, WLAN, and VPN certificates as well as LDAP, AD, Cisco adaptive security appliances, Checkpoint Firewalls VSX, network segmentation, monitoring, and alerting. Communicates effectively both verbally and in writing with other employees, vendors, and business partners. Maintains a strong knowledge of virtual private networks on Cisco ASAs with AnyConnect, Cisco ISE for authentication, as well as site-to-site VPN. Maintains a strong knowledge of Windows products including Windows Server and Windows workstation operating systems, personal computer software setup and installation, PC connectivity products, and PC hardware connectivity. Maintains a strong understanding of various protocols including BGP, EIGRP, HSRP, and VRRP. Maintains a strong knowledge of network monitoring tools and automation. Performs other duties as required. ADA REQUIREMENTS: Equipment in use in Job Performance: Personal Computers, servers, network components, telephones, calculator, copy machines, printers, faxes, cell phones and common writing devices. Must be able to lift 50 pounds. Must be able to work from a step ladder. JOB LOCATION: Structured office setting in a centralized location. Occasional attendance at various sized meetings, conferences, and training sessions. Occasional overnight travel is required. DECISION MAKING: Plans the work and assigns work to subordinates in terms of goals and objectives, discussions with employees and supervisors are held to review the status of assignments. Overall performance of the network team and availability/performance of the network and customer satisfaction are factors used to determine level of success. ESSENTIAL FUNCTIONS 1. Operates a personal computer and other IT hardware devices. 2. Excellent communication skills; ability to write clearly and concisely. 3. Ability to provide customer service and business operations support. 4. Ability to develop project documentation and procedures for to sustain application support 5. Organize and manage multiple concurrent activities. 6. Ability to assess issues/problems and make appropriate decisions for resolution. 7. Maintain a knowledge base of the concepts and capabilities of IT hardware and software resources. 8. Develop/maintain staff proficiency in technology focus areas. 9. Occasional travel to perform duties. Network Routing required 6-7 years Network Switching required 6-7 years Cisco ASA/Firepower required 6-7 years Cisco Nexus desired 4-5 years CCNP desired 4-5 years 4-year college degree desired 4 years Application Load balancing (Citrix NetScaler) beneficial 3 years Skype for Business beneficial 2 years Microsoft SCOM beneficial 2 years SolarWinds Orion beneficial 2 years