Job Description :

Jira Administrator

100% Remote

Job Summary:

We are seeking a skilled Jira Administrator to manage, configure, and optimize Jira and related Atlassian tools. The ideal candidate will ensure smooth operation of Jira environments, support agile teams, and implement best practices to improve project tracking, reporting, and workflow efficiency.

Key Responsibilities:

  • Administer and maintain Jira Software, Jira Service Management, and Confluence.

  • Configure projects, workflows, issue types, screens, schemes, and custom fields.

  • Manage user accounts, groups, roles, and permissions.

  • Implement and maintain Jira automation rules and dashboards.

  • Troubleshoot Jira issues and provide user support.

  • Perform system upgrades, patches, and backups.

  • Integrate Jira with third-party tools and CI/CD pipelines.

  • Create reports and dashboards for project and management needs.

  • Ensure system security, performance, and availability.

  • Document configurations, processes, and best practices.

Required Skills & Qualifications:

  • Strong experience administering Jira and Confluence.

  • Good understanding of Agile/Scrum and Kanban methodologies.

  • Hands-on experience with workflows, custom fields, and permissions.

  • Knowledge of Jira REST APIs and automation.

  • Experience with plugins/add-ons and marketplace apps.

  • Strong troubleshooting and problem-solving skills.

  • Excellent communication and collaboration skills.

Preferred Qualifications:

  • Atlassian certifications (ACP-100, ACP-120, or equivalent).

  • Experience with scripting tools (ScriptRunner, Groovy).

  • Exposure to cloud and on-prem Jira environments.

             

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