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Desktop-Incident management
Cary, NC
Cary
NC
27519
Date
: Dec-11-20
2020-12-11
2021-12-01
Desktop-Incident management
Cary, NC
Dec-11-20
Work Authorization
US Citizen
GC
H1B
EAD (OPT/CPT/GC/H4)
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Midlevel
Rate/Salary ($)
:
Market
Duration
:
2 days
Sp. Area
:
Others
Sp. Skills
:
Others
Consulting / Contract
H1B Sponsorship Available
CONTRACTOR
Direct Client Requirement
Required Skills
:
ITIL, Incident management
Preferred Skills
:
Domain
:
IT/Software
Work Authorization
US Citizen
GC
EAD (OPT/CPT/GC/H4)
H1B
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Midlevel
Rate/Salary ($)
:
Market
Duration
:
2 days
Sp. Area
:
Others
Sp. Skills
:
Others
Consulting / Contract
H1B Sponsorship Available
CONTRACTOR
Direct Client Requirement
Required Skills
:
ITIL, Incident management
Preferred Skills
:
Domain
:
IT/Software
VdartInc
Alpharetta, GA
Post Resume to
View Contact Details &
Apply for Job
Job Description
:
JD for Incident Management Perform Major Incident Management for SS Resources to handle the P1/P2 tickets for SS Resources who are able to articulate the issue, Understand the Biz Impact, Initiate the Technical Bridge. Identify the right people from technical team from SS and get them on the bridge to resolve the issue Get the client Major Incident manager on the bridge Document the issue Send communications on the issue to stakeholders Document the Technical impact Track issue to closure On weekends and when SS Managers are not available function as a Major Incident manager
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