Deskside support Engineer

Washington, DC Washington DC 56901

Date : Jul-09-21

Deskside support Engineer

Washington, DC

Jul-09-21

Work Authorization

US Citizen
GC
H1B
GC EAD

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Senior, Midlevel, Junior

Rate/Salary ($)

:

Market

Duration

:

PartTime

Sp. Area

:

Others

Sp. Skills

:

Others

Consulting / Contract

Required Skills :

Windows and Mac, Deskside Support

Preferred Skills :

Domain :

Work Authorization

US Citizen
GC
GC EAD
H1B

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Senior, Midlevel, Junior

Rate/Salary ($)

:

Market

Duration

:

PartTime

Sp. Area

:

Others

Sp. Skills

:

Others

Consulting / Contract

Required Skills :

Windows and Mac, Deskside Support

Preferred Skills :

Domain :

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Avance Consulting
Jersey City, NJ
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Job Description :

Job Title: Deskside support Engineer Location: Washington DC, 20049 Duration: 5-6 months ?? Is Remote option available during COVID: No ?? ?? Job Description: (Deskside resource with Windows & Mac skill set. Resource needs to work onsite at customer's location) Open, updated, and close tickets on the fly with tablets in hand. Support both Windows 10 and Mac OS. Diagnose Windows issues using event viewer. Supplier shall troubleshoot and repair various desktop computer hardware, printers, phones, and other equipment as needed. Provide hardware parts as needed (docks, keyboards, power cords, etc) Communicate with customers as required, keeping them informed of support progress and notifying them when their issue has been resolved. Survey 10% of users visited on effectiveness of the visit and their experience.

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