Complete JD:
1. Troubleshooting and Debugging skills related to Application Support on Linux/Java/SQL.
2. Java from support perspective knowledge on troubleshooting by parsing logs.
3. SQL-Intermediate Knowledge (Queries).
4. Linux/Unix Commands(Intermediate-High level).
5. AWS/Azure skills(Basics to Intermediated) mostly with configuration, deployment, and monitoring part.
6. ETL tools and application knowledge are preferable.
7. User-facing app support with end-user query resolution management.
8. ServiceNow-ITIL Process(General Process for P1/P2/P3/P4 Incidents) for incident management.
9. Ecommerce Domain Knowledge (Basic-Intermediate).
10. Mature and responsible attitude in day-to-day work mandatory.