Job Summary: The Windows L2 Technician will be responsible for providing technical support and expertise in Windows operating systems and related technologies.OS- Windows , Linux , Mac .
Hardware knowledge mustNetworking skill
Any ticketing tool must be familiar. Jira , ServiceNow … etcimaging and reimaging Proficiency in managing Active Directory, Group Policy, DNS, and DHCP.Strong troubleshooting skills and the ability to analyze complex technical issues.
This role involves resolving esc