Client: Healthcare
Location: Remote
Must Haves:
Experience as testing engineer with emphasis on IVR, telecommunications and contact center testing.
Strong Healthcare experience is recommended with good understanding of Claims, Accumulators, Benefits and Membership
Must have previous IVR and interface testing experience, including skills based routing testing, IVR application familiarity (speech & DTMF systems)
Prior experience with Cyara tool. Identify areas for automation andwrite a