Job Description :
Title: Windows Desktop Engineer

Location: NYC, NY

Job Type: 1 years contract

Remote as of now but onsite once situation is stable



Microsoft Intune is a Microsoft cloud-based management solution that provides for mobile device and operating system management. It aims to provide Unified Endpoint Management of both corporate and BYOD equipment in a way that protects corporate data

System Center Configuration Manager, SCCM is a software management suite provided by Microsoft which allows users to manage Windows based computers. SCCM features remote control, patch management, operating system deployment, network protection and other various services.

Windows Virtual Desktop is a Microsoft Azure-based system for virtualizing its Windows operating systems, providing virtualized desktops and applications in the cloud. It is aimed at enterprise customers rather than at individual users

This is in the Desktop Engineering Group as a level of escalation for all the desktop engineering teams

Senior position with SCCM, WVD, Intune experience, understand business requirements and deliver results

Needs very good/excellent communication skills to represent team in meetings

May be a right to hire

Need to be able to troubleshoot and devise solutions

Not looking for super techie, looking for someone technical to lead the team, set direction for new technologies, understand how team function, proactive

Interviews will be video

Power BI reporting a plus

Windows virtual desktop



Excellent troubleshooting

Understand patching technology

Windows technology background

In the interview: They will ask about projects listed in the resume more than specific technical questions.

How they use technology to solve a business problem. How do you apply your knowledge, how do you manipulate the technology


6+ years of consulting experience designing and delivering Microsoft infrastructure solutions.

Expert in configuring and using Admin Studio/Install shield, Flexera Application Compatibility pack.

managing, deploying, and troubleshooting issues for Intune and WVD and Azure AD

Sound Knowledge on Windows Installer Technologies -MSI Packaging, Tables, Custom Actions, Merge Modules

Experience in engineering Large Scale Deployment/Migrations of Windows 10 and Office 2016.

Strong troubleshooting mind-set (i.e. parsing event log, Sysinternals tools, Windows Installer logs etc

Experience in creating silent installations for legacy installers and manage the deployment using SCCM and Intunes

Expert in SCCM Configurations and Application packaging standards.

Should be good in Scripting language VB Script, Batch Script, PowerShell Scripting.

Expert in windows 10 servicing and current branch release.

SCCM 2012 deployment and infrastructure knowledge including troubleshooting experience.

Ability to create Advertisement/Collections/Packages/Applications within an SCCM Current Branch environment.

Full understanding of SCCM 2012 Hierarchy including troubleshooting

Understanding of Operating System Deployment (OSD) in SCCM 2012/CB

Creating custom reports with SQL Service Reporting Services in SCCM 2012/CB

Good to have knowledge on Citrix App DNA.

Good to have knowledge on Microsoft Deployment Toolkit(MDT

Evaluates current procedures and processes for accomplishing objectives and continuously develops and implements improved practices.

Familiarity with Microsoft Project version 2010 or higher.

Excellent inter-personal skills including the ability to work with individuals at all levels of the organization.

Ability to effectively prioritize and execute in a high-pressure environment


a. Back-end Infrastructure Management

b. Active Directory / SCCM/Intune Related Management

c. WSUS Administration

d. Group Policy Management

e. OSD

f. Cloud Technologies; Azure, AWS

g. Troubleshooting (Server, DB, Client, etc. issues)

h. Database Management and Reporting

i. Creation and Administration of SCCM and Intune Dashboard Power BI

j. Windows Virtual Desktop creation and Administration

k. New/Future Technologies and Enhancements (Other System Center Products, SCOM, Power Management, Cloud, etc

l. Server Patching

m. Desktop Patching

n. AV Support and Updates

o. Review and Test All Patches (Staging/Prod)

p. Manage third party Patch Management

q. Deployments/State – Reporting


May be required to lift and set up servers and desktops. May need to go into tight communication rooms and data closets. May need to go under desks to connect computer equipment. Duration is on premises = working hours + lunch time.

Whether any work will be performed within 50 feet of track right-of-way (yes)

Whether the work may involve areas with environmental risks (lead, asbestos) substantial or minimal (don''t know


Documents detailing:

1. Business Process Flows related to Applications, Windows OS''s, Workflows.

2. End-User Engineering Requirements.

3. Test Plans for Imaging, Labs, end-user experience.

4. Test Cases/Scenarios for end-user experience

5. Action Item Logs for the daily tasks and project milestones.

6. Daily, Weekly, Monthly Status Reports.

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