UX Researcher
Full Time
Remote
Remote working Opportunity maybe available to employees only in the below mentioned States:
NY, NJ, CT, MA, PA, MD, TX, WV, GA, FL, LA, MI, IA, IN, IL, MI, CO, NV, AZ, Washington D.C.
Job Overview/Summary
The UX Researcher will be a force to break down problems so that we can iterate rapidly towards customer first solutions. It will be important for you to create buy-in and build partnerships along the way. This is a challenging position that requires strategic problem-solving skills, interpersonal skills, and personal initiative. You'll play a major role in helping client become sophisticated in our strategic capabilities.
Major Responsibilities
- You care deeply about our customers, how they experience the world and what parts of that are relevant to their experience with Client's products.
- You come from a customer-focused environment with customer-first thinking. You actively seek to understand the experience of our customers in your work.
- You have significant experience with qualitative methodologies. You'll help set the stage strategic planning.
- You're a fantastic communicator and can work cross-functionally with the product department.
- You have the ability to wow the team with the depth of your analysis and insights.
- You turn data into knowledge and communicate it as a narrative.
- You'll contribute to the User Research wiki. You'll organize research templates, processes and tools in a centralized location for usage.
- You'll encourage others to draw their own conclusions and insights from data.
- You'll write and maintain docs that educate others about qualitative research.
- You'll assist fellow team members on research providing templates and tools.
- You'll coordinate and help others with the facilitation of usability testing.
- You'll define and benchmark key user journeys.
- You'll create and maintain a regular cadence of user interviews. You'll document interview findings.
- You'll communicate possible areas for our product to improve.
Preferred Job Requirements
- Bachelor's degree or equivalent, with demonstrated high performance.
- Experience in management consulting is a plus.
- Background in User Experience Design or Data Science and putting them into practice.