Job Description :
VDart We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Data Sciences, Cyber Security, IoT, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in the UK, Mexico, Canada, and India, we provide global workforce solutions to our customers covering EMEA, APAC & Americas. VDart is an award-winning organization recognized by Inc 5000 Hall of Fame; Atlanta Business Chronicle*s Fastest Growing Companies; NMSDC*s National Supplier of the Year; Ernst & Young*s Regional Entrepreneur of the Year and more. Title: Test Center Room Supervisors/ Proctors Location: Atlanta, GA, Duluth, GA, Dallas, TX, Houston, TX, San Antonio, TX, Wilmington, DE Test Dates: 9/12 & 9/13, 10/24 & 10/25, December 12th Pay Rate: $Negotiable Typical work-related activities include: Before the exam administration: Complete interactive webinar training self-guided training modules in TCM (Test Center Manager) Get familiar with the administration and exam security procedures in the Test Administration Manual Get familiar with Client's social distancing guidelines and the appropriate CDC/State/City guidelines Support the Test Center Coordinator with the setup and logistics for students and parents entering the testing facility Provide a customer centric focus that invites a positive experience for the students taking the test Verify students' identification and check admissions tickets against the room roster Follow seating requirements when assigning and directing students to seats in the testing room Account for used and unused testing materials throughout the administration Read all instructions to students verbatim from the Testing Manual Supervise between 1-5 Proctors who in turn monitor between 25-50 students each during the entire testing session, including during breaks Immediately report any irregularities to the coordinator and document them on the Irregularities Report (IR) Before dismissing students, carefully check the identifying information provided on each collected answer sheet against the student's admission ticket Monitor the testing room, hallways, and bathrooms for student misconduct such as copying or sharing information Serve as liaison between test takers, proctors and the test center coordinator Staff Reporting Time All test center staff must be at the test center at least 30 minutes before examinees begin checking in, normally no later than 7:30 a.m. Allow enough time before examinees are admitted for staff to attend the briefing session and to prepare rooms and materials, check internet connection, and log in to TCM People Management Responsibilities: Individual Contributor role Team Supervisor (monitors team activities; no official people management responsibilities) Team Leader (leads and coordinates team activities and work assignments of assigned staff) Minimum Qualifications Who May Act as Testing Staff Current or retired faculty members, school administrative or clerical employees, substitute teachers, student teachers, or paraprofessionals All testing staff are required to administer and supervise the test in a nondiscriminatory manner and in accordance with all applicable laws Who May Not Act as Testing Staff High school students, volunteers, and lower-division undergraduates Anyone who intends to take the same tests within the next 12 months Anyone involved in test preparation activities for the same tests at any time during the current testing year (September 1 August 31) Education: High school diploma or equivalent; some college preferred Experience: Minimum of 1-2 years of customer service-related experience required, such as education, retail, or administrative support Minimum of 1-2 years of classroom management, crowd management or complex logistics management experience for meetings or events Experience communicating effectively and concisely to a wide variety of audiences, including high school students and parents Knowledge, Skills and Abilities: Strong English verbal and written skills and ability to communicate effectively Ability to meticulously follow oral and written directions Ability to read and interpret documents such as safety rules and operating instructions Computer literate comfortable with working on computers Analytical skills are required to identify, evaluate, and troubleshoot potential problems Ability to handle confidential personal information with complete discretion Ability to work and interact with large groups of people at one time Possess superb attention to detail Reliable, approachable, and punctual Working Conditions: Professional setting (primarily working inside, sedentary work) Other setting, explain: Hotels, conference centers and other 3rd party venues as required Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with this background and if the candidate accepts the role our team pays a generous referral. We are keen on networking and establishing a long-term, mutually beneficial partnership with you. We are Equal Employment Opportunity Employer. VDart Inc Alpharetta, GA Follow us on Twitter for the hottest positions: @VDart_Jobs Follow us on Twitter: @vdartinc