Serves as primary point of contact between business stakeholders and engineering/development and production support teams.
Document requirements/report and tracks issues related to pricing and promotions. Supports the process of translating business needs into formal technical requirement deliverables to cross functional teams. (IT, SIEBEL, FE Development, Etc
Review Intake and Engage teams to perform Impact analysis
Document implementation approach of Promotions/offers launch, define customer experience for strategic initiatives
Able to map technical flows and functional diagrams aligning to business and system requirements
Work closely with cross functional teams to determine LOE and Refine stories
Attend Daily Scrum and Perform Post deployment verification and Sign off Deliverables Proficient with the Project and Portfolio Management Tools (TFS, JIRA, Visio, MS Project, Clarity, etc.)
Consult with product teams and business owners to resolve issues regarding operations, implementations, and design approaches.
Must have strong technical background to understand integrations and debug applications and provide technical documentation to dev teams
Minimum of 7+ years of work experience in a technology-based role, like a technical
product owner, Business system analysts is must
Must have experience in developing consumer applications in Telco or ecommerce
sectors
Bachelor's degree in information technology or computer science is preferred This is a Hybrid role and requires 3 days on-site presence.