Job Description :

Team culture/work environment:

  • Agile team
  • Focused on Starbucks apps

Key projects:

  • Reviewing the designs
  • Making sure the apps are accessible
  • Addressing the accessibility issues

Daily Responsibilities:

Product Definition & Value

  • Responsible for determining business needs, understanding market demands and accessibility/inclusivity trends, problem solving and proposing solutions.
  • Align with business partners to balance business and accessibility objectives and manifest these as clear, stable priorities for the team.
  • Manages product planning through day-to-day collaboration and decision making with a cross-functional team including UX Design, engineers, QA, and business partners.
  • Defines accessibility health and performance metrics
  • Creates dashboard/reporting requirements and KPIs to measure accessibility performance
  • Identifies opportunities to improve accessibility and usability performance using data.

Communication and Collaboration

  • Develops and maintains centralized digital accessibility resources for internal digital teams.
  • Serves as a subject matter expert for digital accessibility laws, standards, and guidelines.
  • Leads digital accessibility program meetings to share best practices across multiple teams.
  • Interacts directly with business stakeholders to understand business problems
  • Presents options/recommendations clearly and persuasively to support business stakeholder decisions
  • Works with UX Design and engineering teams to understand, prioritize and document accessibility requirements.

Product Planning & Delivery

  • Consults on new tools and processes to enable adherence to accessibility guidelines.
  • Integrates accessibility into iterative, agile development process
  • Identifies and documents accessibility tradeoffs as well as dependencies and constraints
  • Performs validation of feature against stated goals; facilitates user review/acceptance testing
  • Manages execution and eliminates blocking issues during development
  • Effective communications of accessibility delivery milestones and progress
  • Support accessibility roadmap creation on future initiatives.
  • Maintaining communication with the 3rd party vendors
  • Triaging bugs

Interaction level with team:


Value Proposition:

Working on cutting edge technology .

Our aspirational values as a team: Collaboration, Inclusive, Accountability, Customer-focus, Problem-solving, Growth, and Passion

Over 28M Starbucks Rewards members, 5.5M daily active users on iOS/Android

Over 1M daily order ahead and pay transactions

Average 22.5M monthly active users on

Technology requirements?:

  • Knowledge of technologies including but not limited to: (Familiarity of these languages/specifications are nice to have but not mandatory)
    • HTML 4 and 5
    • CSS 2 and 3
    • JavaScript Libraries
    • React and React Native
  • Familiarity with Figma (or other design and prototyping platform), Jira, Miro, Confluence.
  • Ability to analyze code for accessibility issues
  • Ability to guide and coach colleagues and clients in one on one, small group, or large forum environments
  • Experienced in user/usability research

Degree or certifications required?:

  • Bachelor's Degree in Computer Science, Information Technology, Business, or relevant field

Years experience?:

  • 4+

Required background? Skills?:

  • Detailed and results-oriented, able to analyze data to justify accessibility decisions and apply key learnings.
  • Ability to apply knowledge of business principles and practices to achieve successful outcomes in cross-functional projects and activities
  • Experience working with Voluntary Product Accessibility Templates (VPATs) is a plus
  • Strong verbal and written communications skills
  • Consistently uses communications skills to influence outcomes within a known skill set
  • Ability to balance multiple priorities and meet deadlines
  • Strong understanding of WCAG and ARIA specification as well as knowledge of U.S. and international digital accessibility laws and standards.
  • 4+ years of experience with digital accessibility, working with websites, web apps and mobile native apps
  • Detailed knowledge of a broad range of technologies:
    • Accessibility on various platforms including Windows and MacOS
    • Mobile accessibility on various platforms including Android and IOS
    • ARIA 1.1 specification
    • Video and other digital media
    • PDF and other document standards
  • Hands On knowledge of Assistive Technology (e. g screen readers, magnifiers, alternative input, etc.)


  • Trusted tester certification
  • React native

Required Skills : Word
Basic Qualification :
Additional Skills :
Background Check :Yes
Drug Screen :Yes
Notes :Responsibilities: - Working closely with design, engineering, QA, and business teams to drive accessibility work - Performing accessibility testing for Starbucks App features (UX/UI) - Support UX design in reviewing accessibility specifications for new and existing features - Identify and manage in-release accessibility testing with internal and external teams - Lead annual accessibility audits of website, web app and mobile native apps and work with teams to remediate and validate reported issues. Background/Skills: - 4+ years of relevant experience - A strong passion for digital accessibility - Strong QA skills - Strong communication (written/verbal) - Experience working with design, engineering, and QA teams to push projects forward - Digital accessibility background - Ability to pivot to other platforms when needed - UX/UI experience - Ability to find a balance between Visual and Accessible user experience (functionality) - Accessibility testing experience > QA testing experience Technologies: - Aligns with JD Nice to have: - React Native - Trusted Tester Certification - Deque systems Other: - Not looking for someone with a tester mindset - Highly technical TPM with a Project Manager mindset
Selling points for candidate :
Project Verification Info :
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :Implementation/Installation
Master Job Title :Misc: Non-Technical
Branch Code :Seattle

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