Job Title: Systems Engineer
Location: San Ramon, CA 94583
Duration: 12+ Months with possible extensions
Interview Process: Phone/WebEx / There will be a one hour Hacker Rank
Additional Sites: Dallas, TX 75207 and Bothell, WA 98011
*** Candidate required to be a U.S. Citizen or U.S. National***
Hacker Rank is required.
Required Skills:
Systems Engineer:
Software Release Management:
Process Management:
Scaled Agile/Lean Agile:
Jira:
Top 5 Skills / Additional Job Posting Description Details *
• 10+ years of Software Release Management experience within high tech industry with proven track record of managing all aspects of a successful release throughout its life cycle
• Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders
• Solid technical background with understanding and/or experience in software development, web technologies, and communications
• Strong analytical skills and ability to develop release contingency plans
• Ability to work in a diverse, dynamic, and demanding environment
• Ignite innovation and change to enhance delivery of customer-focused results
• Process Management
• Data Gathering and Reporting
• Technical skills would include; Jira, Scaled Agile Framework; Excel
• Strong analytical skills and the ability to convert consumer insights and performance data into high impact product initiatives
• Solid technical background with understanding and/or experience in software development, web technologies, and communications
• 2+ years working within Scaled Agile/Lean Agile environment
• Bachelor’s degree in Computer Science, Information Systems or related field.
Roles & Responsibilities:
1) Design, develop, implement, and document end-to-end solutions across IT and Network organizations.
2) Lead planning with third party IVR vendors to create interface/APIs to support integrations with Hosted Integrated contact Services platform.
3) Provide requirements as part of solutions to automate operations, eliminate manual reentry, improve cycle time and meet work center needs and product needs.
4) Develop end-to-end flows to support Sales/Contracting, Ordering, Provisioning, Maintenance, Reporting, external user interfaces, system test, and User Acceptance Test.
5) Troubleshoot network problems with 3rd party vendors and customers.
6) Ability to look into multiple systems and create network reports.