Job Description :
Job description:
Who are we looking for?
We are looking for 5+ year candidates with L2 who have technology and business skills to provide Voice Over IP (VoIP) engineering service for IVR/Contact Center networks.

Technical Skills:
Skill: Design of Voice over IP (VoIP), Voice call routing and switching architecture ,Cisco Voice Portal (IVR), Unified Contact Center Enterprise (UCCE) including Intelligent Call Manager (ICM), Outbound Dialer, VXML Gateways, Cisco Unified SIP Proxy (CUSP) and Cisco Unified Border Element (CUBE) (Advanced (>5 & 5 & =9yrs): Mandatory,)

Client : mphasis