Job Description :
Role: SQl Developer
Chicago IL.
]Salary: $90-95k plus benefits

Job Duties

Should have prior experience in application support activities (i.e. Incident Management, Problem Management, Service Request Fulfillment, Application Performance Monitoring, Job Monitoring and Root Cause Analysis
Collaborate with 3rd party vendors to resolve support issues related to COTS & SaaS applications.
Work with Service Desk and End Users to provide end-to-end resolution for Application Support issues.
Coordination/Support for Release Management & Deployments.
Support the ongoing effort to baseline current Asset database and CMDB.
Prepare Application Know-how documentation wherever applicable.
Prior development experience so can work on application maintenance tasks (corrective, preventive, perfective & adaptive maintenance activities) as required.
Adhere to customer’s IT Support processes and Security policy.
             

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