Job Description :
Cerebra Consulting Inc is a System Integrator and IT Services Solution provider with a focus on Big Data, Business Analytics, Cloud Solutions, Amazon Web Services, Salesforce, Oracle EBS, Peoplesoft, Hyperion, Oracle Configurator, Oracle CPQ, Oracle PLM and Custom Application Development. Utilizing solid business experience, industry-specific expertise, and proven methodologies, we consistently deliver measurable results for our customers. Cerebra has partnered with leading enterprise software companies and cloud providers such as Oracle, Salesforce, Amazon and able to leverage these partner relationships to deliver high-quality, end-to-end customer solutions that are targeted to the needs of each customer.
Sr. Project Manager Waltham, Massachusetts 6+Months Job Purpose: To lead a specific portfolio of projects and/or project team within Customer: Contact center (AIMS including IVR) domain by securing and managing project resources to ensure that projects are completed to stakeholder requirements, within budget and with minimal operational disruption. At the higher level directs and coordinates all project or program activities including project design, management, and review within one area or of one type across the organization to ensure major project activities are completed on time and within budget. Key Accountabilities: Monitor and control allocated project resources, maintaining financial and progress forecasting in order to ensure projects are delivered according to schedule and within budget. Implement project tracking mechanisms to be able to provide timely and concise updates on project progress to senior management and key stakeholders highlighting areas of risk and capturing key decisions. Assist in identifying potential conflicts in use of resources and other project scheduling issues and propose solutions and corrective actions to overcome the obstacles. Develop and maintain effective relationships with key stakeholders such as consultants, procurement, and the business teams in order to share best practice, identify potential new projects and liaise with other working areas during project progression. Oversee the operational workload of the project team ensuring allocated staff are fully utilized in order to deliver against agreed project schedule. Challenge existing project processes, technologies and systems to continuously seek ways to do things better in order to achieve department and business objectives and drive greater efficiencies for the business. Lead, motivate and develop assigned project resources, prioritize work and allocate resources in order to ensure results are delivered in line with expectations and customer/business objectives. Develop and maintain project documentation, including the necessary approvals and permits where relevant, so that an accurate record exists for review and regulatory purposes. Knowledge & Experience Requirements: Minimum of a Bachelors Degree or equivalent experience. Minimum 3 years experience managing projects. Project and/or financial reporting experience preferred but not required. Solid knowledge of project management fundamentals and project management practices. * Knowledge of operational systems and processes related to their area of project work. Knowledge of company policies and procedures. Must haves: Proven ability to lead and drive multi phase projects IT project experience. Ability to lead IT teams and drive vendors to completion on project Nice to haves: IVR- Contact Centers Utilities background