Position assumes responsibility to lead the effort of implementation of Video Quality analytics SDK on multiple clients / platform (Mobile, WEB, CE, STB, etc). This role will include but not limited to the following responsibilities: - Providing requirements and track execution in JIRA. - Collaborating between all stakeholders – DEV / QA / Product owners / etc explaining requirements and priorities. - Creating dashboards and participate in bug triages identifying priority items and managing backlog tickets. - Provide QA support if needed, debug and provide missing or addition information. - Establishing KPI thresholds for the main video quality parameters. - Creating dashboards, reports and alerts using Splunk. - Analyze data from the Market and Test environment and provide feedback to DEV and QA. - Identifying data ambiguities and working on constant service improvements in terms of reporting, processes and performance. - Presenting data to all stakeholders and defending improvements or degradations of services. Must have: - JIRA - Splunk (power user min). - Business analytical skills (Writing and communicating requirements at all levels) - QA experience (all platforms, debugging, logs, etc) - Video domain knowledge (VQoE / VQoS) |