Job Description :
Job title : ServiceNow Project Manager
Location : Auburn Hills, MI (Starting remote during COVID, then working in Auburn Hills, MI)
Duration: 12 months

Job Description:

Mid-Level Product Delivery Manager to assist with leading and managing the various ServiceNow areas of functionality under the direction of a Senior Product Manager.

Activities Include:

Responds to requests for Audit Evidence Tracking completion of enhancements, understanding the big picture of how the enhancements overlap/complement each other Drive Organizational Change Management (OCM) activities to increase adoption of features Direct efforts to enhance dashboards for various audiences Work with managed service support vendor Meet with business partner (technology & others) on larger enhancement requests to scope and more clearly understand requirements

Experience with ServiceNow, IT Service Management, and IT Operations Management is strongly preferred