Job Description :
Hello, Greetings from Bravens! We are currently looking for ServiceNow ITSM Developer based out at Austin, TX. Your resume is a very good match for this opportunity, please review the job description below and please let us know if you are interested and available. You can reach me at Required Qualifications:• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education• At least 7 years of Information Technology experience• At least 3 years of experience with implementing ITSM Processes including Incident, Problem and Change Management, Catalogue, CMDB, Portal and Integrations in ServiceNow platform• At least 1 Year of experience in Configuration/Solutions evaluation/ Validation and deployment in ServiceNow IT Operations Management – Discovery, Service Mapping, Event Management• At least 1 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process• Working knowledge in ServiceNow IT Service Management and IT Operations Management Solutions and be able to build or modify custom patterns and troubleshoot• Good understanding of basic application and network infrastructure and interdependencies• Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business• Experience in working with multi-vendor development environment• Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information• Experience of working with ServiceNow platform for global customersPreferred Qualifications:• Good understanding of architecture / infrastructure concepts and ITIL implementation• Experience and desire to work in a management consulting environment that requires regular travel• Certified ServiceNow Implementation Specialist – ITSM/Discovery/Event Management• Planning and Co-ordination skills• Good Communication and Analytical skills , Mayur Juneja | Associate Talent Acquisition [An E-Verified Company]|[Certified Minority Owned Business] 14900 Conference Center Dr., Suite 500, Chantilly, VA 20151. Direct Number Ext :638 Email ID : Website: LinkedUrl :


Client : Infosys

             

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