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ServiceDesk Analyst I
Troy, MI
Troy
MI
48099
Date
: Aug-08-20
2020-08-08
2021-07-29
ServiceDesk Analyst I
Troy, MI
Aug-08-20
Work Authorization
US Citizen
GC
H1B
EAD (OPT/CPT/GC/H4)
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Junior
Rate/Salary ($)
:
Market
Duration
:
12
Sp. Area
:
Sys Admin, IDM, Cyber, Sec OPS
Sp. Skills
:
Citrix Admin
Consulting / Contract
CONTRACTOR
Required Skills
:
PC, troubleshooting, technical support, A+, networking, emails, office, excel, power point
Preferred Skills
:
Domain
:
IT/Software, HealthCare
Work Authorization
US Citizen
GC
EAD (OPT/CPT/GC/H4)
H1B
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Junior
Rate/Salary ($)
:
Market
Duration
:
12
Sp. Area
:
Sys Admin, IDM, Cyber, Sec OPS
Sp. Skills
:
Citrix Admin
Consulting / Contract
CONTRACTOR
Required Skills
:
PC, troubleshooting, technical support, A+, networking, emails, office, excel, power point
Preferred Skills
:
Domain
:
IT/Software, HealthCare
Avanciers
Los Angeles, CA
Post Resume to
View Contact Details &
Apply for Job
Job Description
:
Job Description:
SERVICE DESK ANALYST I
================================================ ================================
Knowledge, Skills and Abilities (KSAs)
Basic typing skills • Knowledge of Citrix and VPN • Strong listening, verbal, and written communication skills • A strong sense of urgency and the ability to multi-task effectively with attention to details • Well-developed organizational, communications and time management skills • A strong business maturity and professionalism is essential • Ability to troubleshoot, analyze and resolve customer concerns • High technical aptitude and strong PC literacy skills including function and capabilities • Ability to work independently as well as part of a team • Ability to function well in pressure situations
Additional Background Experiences
MCSE • A+ Certifications • Knowledge of ITSM / ITIL • HDI Support Center Analyst Certification will be required of you to complete within a year of your transition/hire date • Associate’s degree in Computer Science, Information Technology or equivalent education and experience
Client :
Healthcare Insurance Company
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