Job Description :
Launch Your Career with Cook Systems
Ready to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.
Our core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.
Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!
Market-rate compensation based on employment type
Onsite Only!!
Acts as a liaison between the IT organization and the business partner. Analyzes business issues, defines requirements, and explains complex data flows to a wide range of audiences.
The State of Georgia is dedicated to modernizing our court operations by building a Case Management System that will increase consistency and efficiency and streamline the administration of justice for all citizens. The purpose of the project is to build a Case Management System that will be a modern statewide, secure, digital, cloud based, case management system that interfaces across multiple courts, with a variety of existing databases, and reporting systems.
The Judicial Council of Georgia / Administrative Office of the Courts (JC/AOC) the administrative agency of the Georgia Supreme Court, will be partnering with Suppliers to implement this court case management system for Georgia?s courts.
Acts as a liaison between the IT organization and the business partner. Analyze business issues, define requirements, create screen designs, and recommend automated system controls and protocols to solve organizational information issues. Determine operational objectives, gather information, and evaluate output requirements and formats. Work closely with end users to analyze, define, model, and document systems requirements. Identify project milestones, phases, and elements, and keep the team within timeline and budget. Construct workflow charts and diagrams, study system capabilities, and write specifications. Develop organizational change management framework and conduct user acceptance testing. Creates and maintains end-user documentation (e.g., user guides, process flow charts, training materials) and delivers training.
RESPONSIBILITIES:
Works on multiple projects/applications as a project team member. Considered a subject matter expert for several projects/applications. Works on projects of moderate to high complexity within one or more development environments. The Senior BA works with both software developers and business customers to ensure that the business needs are being met by the systems being built, changed, enhanced or purchased.
? Responsible for identifying and communicating business needs for multiple/complex software solutions by translating these needs into functional and non-functional requirements used by software developers, usually in the form of a formal requirements document.
? Responsible for the elicitation, analysis and documentation of multiple customers' business requirements for assigned projects/applications.
? Responsibilities include, but may not be limited to, the following:
o Participates in and facilitates customer meetings as well as project team meetings.
o Participates in project team meetings during all phases of the Software Development Lifecycle (SDLC).
o Serves as a liaison between the business partners and the development team to provide technical solutions to meet user needs.
o Utilizes requirements elicitation techniques, such as facilitated sessions, workshops, interviews and shadowing to elicit requirements from customers, users and stakeholders.
o Develops, writes and communicates business and functional requirements and produces requirements documentation, which includes use case narratives, use case diagrams, functional and non-functional requirements. Ensures that resulting business requirements are thorough and accurate.
o Articulates data flow concepts, explains the purpose and impact of data movement, and answers questions from both technical experts and business users, ensuring a shared understanding of the data landscape.
o Creates and maintains Screen Designs, User Story Maps and Process Flow diagrams in Lucidchart
o Creates and maintains User Stories in JIRA
? Ability to work in the office 5 days each week. (This is not a telework position).
? Performs all other duties as assigned.
CORE COMPETENCIES
? Oral and written communication skills
? Interpersonal, consultative and facilitation skills
? Critical Analysis Skills
? Problem Solving Skills
? Technical Awareness
? Management and Leadership Skills
? Knowledge of the business area that they support, including a solid understanding of the customer?s existing business processes and how new technology might support, change or enhance those processes.
AGENCY SPECIFIC QUALIFICATIONS:
Minimum Education/Experience:
Bachelor's degree in computer science or information systems or proven equivalent work experience, AND a minimum of three (3) years of demonstrated, hands-on experience working on diverse data integration projects, AND two (2) or more years? experience in: advanced level use, evaluation and implementation of appropriate tools for requirements elicitation and documentation, integration, and user acceptance testing, AND advanced knowledge of requirements elicitation techniques, business modeling and use case design concepts, information systems and software development life cycles,
AND
? Experience defining API service calls which includes the ability to define the format and content of both incoming requests and outgoing responses for API endpoints
? Experience collaborating closely with API developers to ensure the defined APIs meet functional and non-functional requirements
? Experience creating clear, concise, and comprehensive data flow diagrams
? Ability to explain complex data flows to a wide range of audiences using diagramming tools to visually represent data movement, transformations, and storage across various systems
Preferred Qualifications:
(Preference will be given to candidates who demonstrate some or all of the following skills/experience):
? Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice System
? Advanced level experience in software development methodologies, like Agile, Scrum and Waterfall
? Project management certification (PMP) through the Project Management Institute/ITIL foundational certification
? Experience with LucidChart
? Experience with JIRA
Required Skills......
IT Business Analyst Experience
Required
5
Years
Experience in software development methodologies, like Agile, Scrum and Waterfall
Required
5
Years
Experience collaborating closely with API developers to ensure the defined APIs meet functional and non-functional requirements
Required
3
Years
Experience creating clear, concise, and comprehensive data flow diagrams
Required
3
Years
Identifying and gathering business and functional requirements for complex software solutions
Required
5
Years
Experience working as a liaison between the business partners and development teams to ensure that technical solutions meet the business needs
Required
5
Years
Experience working with Lucidchart to create process flows, screen designs and user story maps
Required
3
Years
Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice System
Highly desired
Ability to travel 10% to meet with stakeholders and gather requirements.
Required
Why Work with Us
Benefits
At Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to:
Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you.
Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.
Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.
Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts.
Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.
At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.