Job Description :
*Primary Location: *3003 Summit Blvd, Atlanta, GA, USA*Division: *Cox Automotive*Job Level: *Individual Contributor*Travel: *No*Schedule: *Full-time*Shift: *Day Job*Requisition Number: *202103690Job Description:Implement, Design and Administrate monitoring services to supporting the EOC. Provide in-depth visibility into the health of assets managed by Cox Automotive and our other business units. Suite of products include Solarwinds NPM, Splunk, New Relic Synthetics, RunScope, HP SiteScope and HP BSM.Due to current COVID-19 restrictions, this is a temporary work from home role but will ultimately work in the Atlanta office.The Senior Systems Engineer is responsible for quality support and implementation of key infrastructure processes, technologies, platforms and tools. This role involves a variety of practices ranging from managing and providing support services for business customers and IT customers, as well as providing technical support for internal IT teams. The Senior Engineer is the subject matter expert in designated infrastructure and application areas. The candidate should have a good grasp of delivery methodologies as well as support processes and systems. In the support role, the candidate will be responsible for the creation, implementation, and perpetuation of support process that allow the team to provide superior customer support. The candidate must be able to work with technical teams and leadership in the achievement of IT Operational objectives. Additionally, the candidate will be responsible defining an "engagement model" for team as well as project engagement activities. These activities include leading, coordinating, designing, testing, developing and implementing application support solutions and tools appropriate for the specific CAI project or platform. The individual will evaluate the existing IT Operations platform under his/her domain of responsibility, recommend functionality and process changes necessary to drive consistent and superior delivery of service and availability. To be successful in this role the individual must be able to work effectively in a fluid, fast-paced environment as well as multitask. In addition, he/she must be able to demonstrate the ability to independently drive the success of implementations and maintenance projects. This role requires good communication skills, with team members, vendors and leadership. Qualifications: * Bachelors degree in Computer Science or equivalent experience* Ability to plan and deliver cost effective results.* Good technical knowledge on information technologies, such as Unix, Windows, middleware, storage devices, LAN/WAN networking, web-based technologies, database administration, data center operations, and server/desktop hardware.* Knowledge of Unix/Linux, Oracle, PL SQL, Shell scripting languages, Korn, Bash, Perl or similar* Must have 3-5 years experience as a Systems Engineer, Technical Lead or Systems Administration* Extensive experience in application support, development, design, or architecture* Excellent project leadership skills with the ability to multi-task, delegate and prioritize tasks.* Must have working knowledge of basic SQL statements and relational databases* Must be able to effectively communicate with key staff and management in oral and written forms* Excellent verbal and written communication, interpersonal, conflict resolution, presentation, and customer service skills* Demonstrated ability to work effectively in a fast-paced, high volume, deadline-driven environment* Ability to balance multiple demands and work both independently and as part of a team* Professionalism in dealing with all levels of management and staffWho We Are*About Cox Automotive*Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto. *About Cox *We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page]( is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
             

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