Responsibilities:
? The Consultant facilitates the implementation and support of the SAP Hybris Commerce
Cloud solution to enhance the clients’ business functionality and overall performance, while
maintaining a high degree of customer satisfaction.
? Perform detailed analysis of complex business process requirements and provide
appropriate system solutions; identify, interpret, validate, and document customer
requirements
? Facilitate workshops to collect business requirements
? Map client business requirements, processes and objectives; develop necessary product
modifications to satisfy clients' needs.
? Design, customize, configure and testing of C4C
? Identify gaps, issues, and work around solutions.
? Act as liaison with client for troubleshooting: investigate, analyze, and solve software
problems.
? Handle changes or emergency transports as needed for high priority issues.
? Document functional designs, test cases and results.
? Proactively identify and propose business process and/or system enhancements
? Provide consulting services on both new implementations and existing support projects
? Act as a liaison between the business functions and the technical team.
? Provide ad-hoc training and user support as required
? Work self-directed and independently; may act as subject matter mentor to more junior
members
Qualifications:
? 5+ years of Hybris/C/4HANA Commerce project implementation experience
? 5+ years’ experience in leading multiple, full lifecycle project implementations across Retail/
CPG
? Hybris C/4HANA Commerce Certification
? Familiar with the payment integration service
? Has deep knowledge on integration using PI/PO, ECC, etc
? Thorough understanding of the multiple SAP C/4HANA cloud, (Marketing/Sales/
? Knowledge of project methodologies like Scrum, Agile, Waterfall
? Deep understanding of B2B and B2C sales processes
? Bachelor’s degree in computer science, Business or another related field
? (Service/Commerce cloud) products and the ability to research & apply business best
practices.
? Experience designing and improving business processes and controls with deep business
process re-engineering experience
? Demonstrated ability to communicate project goals and objectives, project status and
deliverables with senior executives
? Strong verbal, written and presentation skills.
? Self-motivation and be able to plan your own work?