Omega Solutions, Inc
Santa Clara, CA
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Job Description :
Job Summary
Provides support coordinating internal resources and vendors for successful project execution and implementation while ensuring all tasks get delivered in a timely manner within scope and budget. Highly experienced in salesforce service cloud solutions with a strong focus on third party systems integration including billing, contact management and call types handling.
Key Duties / Responsibilities
  • Strong attention to detail with ability to translate business requirements into technical jargon.
  • Work with SMEs and business analysts to define a refine business requirements.
  • Regularly interface with IT and business upper management to provide status updates and discuss project direction.
  • Develop a detailed project plan with progress tracking.
  • Manages resources availability and allocation.
  • Measure project and personnel performance using adequate tools.
  • Manage project in agile methodology with defined sprints.
  • Must have the ability to properly prioritize and work multiple tasks.
  • Ability to manage changes in project scope, schedule and costs.
  • Ability to perform risk management to mitigate project risks.
  • Coordinate internal and internal resources.
  • Create and maintain proper project documentation.
  • Establish and maintain third party and vendor relationships.
  • Ability to report and escalate issues and status to upper management.
  • Ability to understand utility industry business processes.
  • Supervise salesforce developers and assign tasks accordingly.

Experience / Skills / Abilities Required
  • Bachelors degree
  • 10+ years work experience with salesforce project management.
  • Ability to work independently and quickly but with a strong attention to detail and accuracy, properly prioritizing multiple tasks
  • Strong communications and organizational skills with an ability to thrive in a fast-paced production deadline-driven environment
  • Excellent verbal and written communication skills
  • Familiar with various software development methodologies (e.g. SCRUM, Agile, rapid prototyping, etc.) and when to apply the methodologies and their functions within a development environment
  • Ability to work independently in the development and implementation of major systems
  • Leverage experience, industry knowledge/best practices, and own personal judgment to accomplish goals
  • Creativity and the ability to "think outside the box " are required.
  • Collaborative and enjoys taking on new challenges.


Client : Omega Solutions
             

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