Job Description :
Title: Salesforce CC Business Analyst [BizID#6489] Location: Atlanta, GA Experience: 10+ years Work Authorization: NO CPT CANDIDATES Job Description: Must have skills 5+ years' experience as a Salesforce Business Analyst/Administrator Salesforce Admin and Advanced Admin certifications required Experience with Demandware/Salesforce B2C Salesforce Data Loader Roles and Responsibilities Work with clients and end users to gather, understand and define business requirements Assist with ongoing system administration including but not limited to: creating and modifying Users, Fields, Validation Rules, Workflows, Automated Alerts, Field Updates, Page Layouts, Data Integrity standards and practices and Security functionality Create customized reports and dashboards to visualize key business metrics Maintain database integrity and accuracy via data cleansing, data uploads and data exports Assist with release evaluations including defining scope and priorities for system initiatives Maintain all system documentation and SFDC policies/procedures Troubleshoot production issues in a timely manner and provide internal support when needed Work with end users during User Acceptance Testing (UAT) & regression testing to accurately prioritize defects and re-test resolved issues Oversee integrated business applications and ensure they function Understand how Salesforce integrates with our other CRM solutions and customer/business intelligence databases