Job Description :

Position: Sr. Salesforce BA
Location: Auburn Hills, MI/ Remote is na option for right match
Duration: Long term contract/ FTE

Skills Required:

Translates business requirements into well-architected solutions that best leverage the platform.

  • Serve as the functional leader and work with business users to elicit requirements via interaction design sessions, business process descriptions, User stories, data analysis
  • Work with Functional team members to address business process reviews (BPR’s) as needed and document Salesforce business requirements
  • Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training
  • Participate in end-to-end implementation planning supporting project management, issue management, communication and change management.
  • Collaborate with developers and testers to test and verify that solutions that meet the business requirements
  • Showcase technical expertise to design, develop (program), test, document, and deploy high-quality business solutions on Salesforce Service cloud platform and third-party integrations with
  • Experience in Service Cloud and Community Cloud
  • Experience in JIRA and Confluence

    • Salesforce Admin/ Service Cloud Certification
    • Experience in Regulated industry like Life Sciences, Bio pharma industry
    • At least has 2 full lifecycle implementation experience of SFDC projects

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