Job Description :

Position Title: Salesforce Business Analyst (Field Service Lightning)

Location: Atlanta, Georgia

Employment Type: W2

Duration: 6 to 8  months+

Host business requirements meetings with the client
Work as a knowledgeable liaison between technical teams, testing teams and business stakeholders
Author business use cases & user stories
Host presentations of prototypes/demos with business users
Configuration and testing of Salesforce functionality during implementations
Assist with the writing of business requirements documents for developers & data consultants
Assist with User Acceptance testing
Required Skills:
Prior experience with Field Service Lightning configuration
Prior experience with other Field Service software applications
Prior experience with the configuration & implementation of Salesforce functionality
Firm understanding of Salesforce best practices
Prior experience working on an agile project
Have knowledge in one or more of the following areas: Salesforce Sales, Service, Communities or Custom cloud
Prior hands-on experience with Salesforce configuration: creating pages, tabs, views, filters, validation rules, workflows, process builder, cloud flow designer, approvals, profiles, role, security permissions, custom objects, custom fields, relationships, reports/dashboards, lightning UI and other configuration related activities
Excellent presentation skills
Excellent written and oral communication skills
Undergraduate degree or equivalent combination of education and work experience
Salesforce Certifications: Field Service Lightning Consultant, App Builder & Admin preferable
3-5 years of Salesforce consulting experience
5-8 years of overall consulting experience


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