Job Description
Experience with functional testing automation tools (Selenium, Java, Cucumber, Python) and with API test automation (Rest Assured, SoapUI, Postman)
Proficient in all aspects of the Software Development Life Cycle
Proficient knowledge and experience in the following tools: Gradle, Maven, Git, Bit bucket, JIRA, Confluence, qTest, JMeter/Load Runner• Strong knowledge of contact center operations, digital banking workflows, and backend banking systems.
Proficient in testing IVR, Live Chat, Web and Mobile applications.
Experience with enterprise tools such as CCaaS, Operations Desktop, and Admin Tools.
Strong analytical and problem-solving skills; ability to trace defects across multiple systems.
Excellent communication and stakeholder management abilities.
Familiarity with Agile / Scrum methodologies and defect management tools (e.g., JIRA, ALM, etc.).
Understanding of UAT best practices, test data management, and end-user validation processes.
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.