Job Description :
Cerebra Consulting Inc is a System Integrator and IT Services Solution provider with a focus on Big Data, Business Analytics, Cloud Solutions, Amazon Web Services, Salesforce, Oracle EBS, Peoplesoft, Hyperion, Oracle Configurator, Oracle CPQ, Oracle PLM and Custom Application Development. Utilizing solid business experience, industry-specific expertise, and proven methodologies, we consistently deliver measurable results for our customers. Cerebra has partnered with leading enterprise software companies and cloud providers such as Oracle, Salesforce, Amazon and able to leverage these partner relationships to deliver high-quality, end-to-end customer solutions that are targeted to the needs of each customer.
Position: Production Support Engineer Contract/contract to hire and Contract Length: 3-6 months contract to hire (contingent upon performance) Location: Charlotte, NC (onsite/remote rotation) - 1 week onsite and 2 weeks off Top 3 requirements: 3+ years of production support experience Experience with AS 400, IBM Power System, or IBM iSeries PLUS - experience with batch processing Responsibilities: - Providing technical direction including problem resolution, implementation and operational issues - Partners with project leader or manager, as appropriate, to identify technical requirements and alternatives to accomplish tasks, while providing root cause analysis and or impact reports - Works closely with management to meet deadlines - Play lead role as needed in technically complex issues and take accountability for technical quality and workability of solutions - Solve highly technical and complex problems - Transfer knowledge to team members through counseling and consultation