Job Description :
VDart We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Data Sciences, Cyber Security, IoT, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in the UK, Mexico, Canada, and India, we provide global workforce solutions to our customers covering EMEA, APAC & Americas. VDart is an award-winning organization recognized by Inc 5000 Hall of Fame; Atlanta Business Chronicle*s Fastest Growing Companies; NMSDC*s National Supplier of the Year; Ernst & Young*s Regional Entrepreneur of the Year and more. Title: Messaging Consultant Location: Dallas, TX Duration: Contract Job Description: Primary Responsibility would be, - Addressing Escalation Email Server issue. - Addressing L3 Escalation Client issue (Outlook, OWA, POP3, RPC over HTTP etc., - Addressing L3 Escalation on Lync support - Addressing Ironport email issues, filter, mail-policies, and quarantine. - Managing the service-queue and help L1/L2 team in relation to Exchange, Outlook issues. - Maintain system and service availability as per the Service Level Agreement (SLA - Review Monthly Report. Provide solution for abnormal system performance reported in Monthly Report. - Perform Exchange Server/Environment tuning activities where appropriate. Make recommendations to improve health of the system where necessary. - Ensure that all documentation for the systems (AD, DNS, DHCP, Messaging Architecture, Mail Flow diagrams) is updated after changes. - Provide on-call support as scheduled (Shared Delivery Required Skills & Experience Must be Exchange 2010, Exchange 2016 Microsoft Certified engineer. Expert understanding of Exchange 2010/2016 and co-existence. Expert Understanding of LYNC Expert Understanding of Async OS and Cisco Ironport. Knowledge must include architectural design, web services, management and troubleshooting with a focus on planning, deploying and supporting enterprise Messaging implementations. In depth experience with EWS, Retention polices, Security policies, legal hold, Journaling, and Enterprise Search. Good understanding of Active Directory (about Forest/Domain Architecture, Replication, Disasters recovery Expert understanding of Exchange Components:- (Exchange Database, Outlook Web Access, Offline Address List, Mail Flow, Public Folders, Free/Busy) Expert Understanding of Exchange Architecture Services that run on Exchange 2010 / 2016 Server Roles. Good understanding about Exchange Backups and the various methods about backing and restoring Exchange Database and configurations. Good understanding about upgrading, transitioning and migrating Exchange to the latest version. Good understanding Exchange Tools that will help in Troubleshooting, Monitoring and fine tuning of Exchange Good knowledge on Powershell scripting. Inclined to standardization or automation of daily work. - Exchange Best Practice Analyzer Report - Exchange Performance Troubleshooter Analyzer -Demonstrated experience in ITIL best practices methodologies if your skills match our requirements, please send your resume to for immediate consideration. Please be assured that your resume will be reviewed and you will be contacted if there is an interest in your background and experience. Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with the desired qualifications and your candidate accepts the role, you can earn a generous referral fee. We want to hire the best talent available and are committed to building great teams and partnerships. We are Equal Employment Opportunity Employer. VDart Inc Alpharetta, GA Follow us on Twitter for the hottest positions: @VDart_Jobs Follow us on Twitter: @vdartinc