Job Description :

Title: Lead SharePoint System Engineer [BizID#6601]

Location: Boston, MA

Experience: 10+ years

Job Description:

Lead Systems Engineer for multiple enterprise SharePoint farms hosting mission-critical applications for a global insurance provider. A team consists of a couple of onshore leads, and 5 offshore systems engineers to provide 24x7 support. The expectation is that this role provides technical guidance, direction, hands-on expertise, and experience in server and farm upgrades. coverage will be 9-5 EST M-F, with on-call support as required. Client collaboration is an integral component of this role

The successful candidate will take firm ownership of all enterprise SharePoint farms under their control. He or she will be able to balance the inherent conflict between system stability/availability and the business need for functional enhancements and customization and assist development teams with operationalization & best practices for deployments. The successful candidate will be highly experienced with 12+ years in the field and love the detailed engineering aspects of the job.


  • Day-to-day oversight and ownership of SharePoint infrastructure service and system health in a major multi-farm enterprise environment
  • Integrate & coordinate with client engineering teams, building trust, and ensuring technical stakeholder relationship health
  • Design & implement best practices for monitoring, patching, & maintaining SharePoint systems, and managing deployments
  • Implement capture and reporting on managed service metrics, and ensure that SLA targets are met
  • Manage and mentor junior team members, and outline training and certification paths accordingly

Required Qualifications

  • 10+ years of experience as a system engineer managing large-scale SharePoint implementations (FIRM)
  • 2 Years minimum working with Routers and Firewalls
  • 2 years minimum as Web Applications Developer
  • 4 Years of strong Content Management System Development / Administration Experience
  • Strong Background in Server Installation and Deployment
  • Strong Background in IT Help Desk Issue Request Management
  • 2 Years' Experience with SharePoint Server Administration as Server Administration Performing Installations
  • Ability to manage and govern SharePoint 2010/2013/2016 farms with multiple servers, including patching (service packs and cumulative updates), upgrading, and restoring services after failure
  • Ability to provision new farms or servers using PowerShell
  • Ability to manage Shared/ Resources/ consumed Farms.
  • Ability to configure and maintain SharePoint service applications and other functionality using Central Administration or PowerShell as appropriate
  • Experience with managing and deploying "full trust solutions" in a shared environment
  • Experience with configuring, deploying, and maintaining "App Model" solutions
  • Deep experience with PowerShell, including the DRDADA approach for automated solution deployment
  • Excellent understanding of SQL Server, and how to manage SharePoint or other applications that are deployed on it, including implementing and maintaining farms with SQL Always On
  • Ability to maintain or build replication jobs.
  • Ability to maintain SharePoint applications with multiple/ different authentication providers like Ping, ADFS, Custom, etc.
  • Experience with in-house workflow manager and custom workflow tools like K2 or Nintex.
  • Experience using ULS and system logs to interpret event causes and risks
  • Experience with monitoring tools like Splunk & SCOM & Fiddler
  • Experience with network load balancing/ Virtual IPs and app proxy mapping
  • Experience with virtualized server infrastructure such as VMWare or Hyper-V
  • Experience with cloud server infrastructures, such as AWS or Azure
  • Understanding of claims authentication, federated identity, and single sign-on
  • Ability to configure and manage DNS, Active Directory, and AD FS
  • Basic understanding of "related platforms and services" such as Lync/Skype or Exchange
  • Ability to triage external services or components.
  • Third-party migration tools
  • Custom code or PowerShell migration for special cases
  • Deep understanding of the differences between On-Prem SharePoint and Office 365 and what it takes to successfully migrate from one to the other
  • Ability to understand how customizations can impact a migration, and how to remediate issues.
  • Experience managing a ticketing queue for user support

Non-Technical Skills:

  • Strong documentation skills for projects and/or instructions
  • Can handle multiple priorities in parallel
  • Great written and verbal communication skills
  • Works well under pressure
  • Work with little instruction

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