Job Description :

Job Title:  Lead/Senior Technical Product Manager– Salesforce Enterprise Integration 

Job ID: 36991 

Location: Dallas, TX 75202 

Duration: 12+ Months with possible extensions 

Interview Process: Phone/WebEx 

Number of Positions: 1 

Additional SitesPlano, TX 75075 

Location: Highly preferred Dallas, TX however manager is open to other HUB locations. Once COVID 19 restrictions lift candidate will be required to come into the office. This is a clone of JP36179, candidate must have good (5+ years) experience in both Salesforce as a product manager (not as a developer or project manager) and of course the agile process. 

Required Skills: 

Product Management: 

Salesforce Enterprise Integration: 

Software development/web technologies/Technical 

APIs/Web Services/SOA/ESB/ETL: 

Sales force certifications (Preferred)

Sales & Service/Marketing Cloud (preferred)

Agile/Scaled Agile: 

Ecommerce/wireless/telecom Domain:

Top 5 Skills / Additional Job Posting Description Details * 

Required Qualifications  

•  Bachelor’s degree in Marketing, Computer Science, Information Systems, or related field 

•  5+ years of product management experience with proven track record of managing all aspects of a successful product throughout its lifecycle  

o  Experience within high tech, software and/or wireless/telecom industry highly desired 

•  Solid technical background with understanding and/or experience in software development, web technologies and customer communications  

•  Experience in product roadmap assessment and planning.  

•  Experience in driving and gathering business requirements, assessments, solutioning, especially in the areas of data analysis, data extraction/delivery, and source/target transformation/mappings.  

•  Experience in business process analysis, data modeling and ability to proactively identify, manage, and correct data quality issues.  

•  Experience working within scaled agile development team 

•  Experience with MuleSoft and Salesforce technologies 

•  Experience and knowledge of APIs, Web Services, SOA, ESB, ETL concepts and tools.  

•  Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders 

Preferred Qualifications 

•  Master’s Degree in Marketing, Computer Science, Information Systems, or related field 

•  Experience in a retail, Call Centers, or consumer organization 

•  Sales force certifications 

•  Experience with Salesforce - Core Platform – Sales & Service, Marketing Cloud 

Responsibilities and Day-to-Day View 

  • Engage with the business team and stakeholder at different levels to understand business needs, analyze, document, evaluate and prioritize the requirements, and make recommendations on the solution and implementation. Deliver the product that meets business requirements, reliability, scalability, and performance goals 
  • This role will drive alignment to the company’s cross-channel vision and strategy, supporting Channel KPIs and delivering the highest value capabilities. 
  • Work with Agile team and create the strategy roadmap, develop minimal viable product and episodic solutions that drive a highly effective and efficient project development and delivery scrum team. 
  • Launch the vision, product strategy and road map for products and work with key stakeholders in the company to deliver on that vision including sales, partner teams, affiliates, and care operations. 
  • Monitors product for all defined KPIs to ensure best-in-class customer experience 
  • Drive, develop and maintain numerous project deliverables that support the program, including functional and non-functional specifications 
  • Acts as a product evangelist to build awareness and understanding across teams and organization 
  • Ensure solutions promote simplicity, efficiency, and conform to enterprise and architecture standards and guidelines.  
  • Provide functional leadership during technology enhancements upgrades/implementations and work successfully as a liaison with various internal business/technical partners. 
  • Partner with the support organization to provide training, support and technical assistance to operation team and end users.  
  • Participate in an agile scrum team, write/enhance/research Epics and features and be responsible as business lead and central subject matter expert.  
  • Lead, guide, and support team members, and help streamline work processes to improve efficiency and consistency.  
  • Preferred location: Dallas, TX. 

1) Will be responsible for charting and executing the course for AT&T’s customer and employee digital experience across our consumer distribution channels.  

2) Will lead the software product development life cycle from inception to production launch and post production support.  

3) Must possess strong technical background to ensure the web components design is modular & scalable.  

4) Must have experience leading large cross-organizational software development projects.  

5) Must have a well-rounded technical background in current web and micro-service technologies. 

             

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