experience in Project Management
• Direct customer support experience
• Excellent verbal and written communication and presentation skills
• Experience with Guidewire project is must and Guidewire upgrade project is a plus
• Knowledge of change management processes
• Knowledge of configuration management practices
• Demonstrated experience in problem solving
• Knowledge of Agile Software development methodologies
• Ability to lead a group to a consensus decision
• Experience in leading teams effectively
• Knowledge of conflict management and negotiating techniques