Job Description :
Job Title: EUC Lead
Location: Bedford, MA
Duration: 3 – 9 Months


The EUC Lead will interface with multiple teams such as Infrastructure, Security and Application Development to design cutting-edge productivity platform for end-users. The right candidate will provide the architectural and governance leadership for planning, designing, and supporting of existing desktop services to an End User Computing model reliant on solutions fostering endpoint independence, system management for application and data, lower complexity and cost of support, and broad acceptance of standards and policies. This will also include coming up a roadmap to roll out new images to end users and working with global team during the rollout process.



Experience/Qualifications:

BS or MS in Computer Science, Engineering or Mathematics.
A minimum of 6 years of experience in IT
A minimum of 5 years of experience delivering EUC services via a 3rd party managed services provider.
Ability to communicate effectively with end-users, business owners, developers, systems engineers and various levels of management.
Excellent written and verbal interpersonal skills including demonstrated ability to consolidate data to provide easily understandable deliverables.
Service Management oriented with strong commitment to customer service.
Demonstrates initiative and the ability to accomplish aggressive project goals when necessary.
Comfortable working in a fast paced, dynamic environment and developing flexible solutions to meet evolving business requirements.
Strong knowledge of design and architecture of client and server systems with a recent emphasis on virtualization and cloud.
Thorough understanding of Microsoft End User Compute portfolio of products, software deployment and management, system performance tuning and monitoring including security, encryption, policy management, Active Directory integration, systems programming, automation and scripting.
Demonstrated ability to deliver detailed technical documentation.
Technical skills required including:
Windows 10 design, architecture and deployment methodologies, Deployment tool kit, powershell scripting.
SCCM
Experience with architecting, deploying and supporting Microsoft Modern Management platforms including InTune, SCCM Cloud Management Gateway, Windows Autopilot
There are few MAC OS systems and experience to handle that also will be an added advantage.