Job Description :
Hi, This is Martin from Techno Gen, we are collaborated with US based client and working for different position from past many years and placed many of the consultants. I came across your profile in our database. I am currently looking for a End-user Support for one our clients. Below is the job description for your review. kindly find the below position and let me know with your interest you can reach me or else Call me on. Title: End-user Support Location: Crownsville, MD Duration: Contract Job Description: Resources are needed due to the extended duration of these testing sites and increased level of technical support required at the sites in the areas of End-user support Tablet and cell phone support Wireless printing support Wi-Fi or cellular connectivity support Duties of resources would include: Remote and in-person support for MDH COVID-19 testing sites (located across the State) between 6:00am and 6:00pm, daily Travel to remote sites as necessary, to provide support Working at 201 W. Preston Street (MDH HQ) and/or remote teleworking, at the discretion of MDH Office of Enterprise Technology management, to provide hardware, software and end-user support for MDH COVID-19 related operations Maintain accurate inventory of IT hardware resources in use at testing sites Work with and take direction from OET Telecommunications Manager and OET End-user Technical Support, ServiceDesk Supervisors Install, configure, support, troubleshoot and/or replace Windows-based tablets and Android-based tablets, Windows- based computers, Android and Apple based phones/mobile devices, printers, phones and other IT resources utilized by MDH for COVID-19 related operations Support COVID-19 related connectivity of users and devices to wired networks, wireless networks and cellular supplied service Support connectivity to CRISP and various MDH online applications for COVID-19 related operations Qualifications: Education: A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or three (3) years of equivalent experience in a related field. A Master's Degree is preferred. Location: Baltimore, MD (Primary), 201 W. Preston Street MD. TechnoGen, Inc. a CMMI Level 3, ISO 9001:2015, ISO 27001:2013 & ISO 20000-1:2018 Company
             

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