Tech Evaluation Login
Tech Evaluation Signup
PasswordReset
Unsubscribe
PasswordReset
PasswordReset
PasswordReset
Register for Webinar
Register for Event
Job Channels
Webinars
Job Fairs
Events
Skill Score
About Us
Contact Us
Our Blog
Toggle navigation
Home
Skill Score
DemandIndex
Jobs
FETCH Jobs
Java J2EE
Dot Net, C#
DBA
SAP
Admin, Networking
Datawarehousing
QA
Demo
Candidate
Recruiter
Services
Job Posting & Resume Access
Integrated Talent Sourcing
Sub Contractor Supply Chain
Merger & Acquisition
Candidate
Post Resume
Login
Create Job Alert
Recruiter
Login
Free Trial
Signup
Pricing
| Pricing
Dashboard
My Resumes
Resume List
Add Resume
Edit / Update Resume
My Jobs
Fetch Jobs
Matched Jobs
Applied Jobs
Desktop Technician
Dallas, TX
Dallas
TX
75396
Date
: Dec-20-20
2020-12-20
2021-12-10
Desktop Technician
Dallas, TX
Dec-20-20
Work Authorization
US Citizen
GC
H1B
EAD (OPT/CPT/GC/H4)
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Midlevel
Rate/Salary ($)
:
Market
Duration
:
2 days
Sp. Area
:
Project, Product Management, Dev Ops
Sp. Skills
:
x-Other
Consulting / Contract
H1B Sponsorship Available
CONTRACTOR
Direct Client Requirement
Required Skills
:
Desktop, Win XP/Win 7Win 8.1/MAC
Preferred Skills
:
Domain
:
IT/Software
Work Authorization
US Citizen
GC
EAD (OPT/CPT/GC/H4)
H1B
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Midlevel
Rate/Salary ($)
:
Market
Duration
:
2 days
Sp. Area
:
Project, Product Management, Dev Ops
Sp. Skills
:
x-Other
Consulting / Contract
H1B Sponsorship Available
CONTRACTOR
Direct Client Requirement
Required Skills
:
Desktop, Win XP/Win 7Win 8.1/MAC
Preferred Skills
:
Domain
:
IT/Software
VdartInc
Alpharetta, GA
Post Resume to
View Contact Details &
Apply for Job
Job Description
:
Responsibilities :- Adhering to SLAs ITIL Processes awareness and adhering to Reporting to the Track Lead / Team Lead Handling tickets / requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems Troubleshooting technical issues Ensuring that the processes are adhered to Building and configuring PCs and laptops as well as loading software, Setup applications like outlook, Wi-Fi, VPN and Backup Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. Tracking work tickets on ITIL based ticketing system like Service Now & Remedy Troubleshooting network connectivity issues and diagnosing and solving hardware/software issues. Performs repairs on computers, laptops, printers and any other authorized peripheral equipment Improves and maintains customer and employee satisfaction Performing asset inventory activities as needed Create documentation for process and procedures Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives Providing frontline customer support at the Genius Bar, including hardware and software troubleshooting and diagnosis. Technical Requirements Required Skills / Qualifications: Minimum 5yrs hands on experience as deskside/Onsite support/local IT engineer Strong Microsoft Operating System installation(Win XP/Win 7Win 8.1/MAC) and troubleshooting skills Strong Experience in Providing Hands & feet Support for Network and Datacenter Equipments/Devices Strong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint etc) Strong desktop support knowledge including hardware, software, and networking concepts Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds Good knowledge of MAC OS, IPAD and Android devices Knowledge in windows Image build process and SCCM deployments. Basic understanding of Audio/Video equipment and conference room setup User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool.Escalations Troubleshoot and assist end users with mobile device setup, activations and performance issues. Handheld Blackberry, Android & IOS support knowledge Strong Customer service skills Strong written and verbal communication skills Soft Skills - Excellent communication and conversation skills (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE (Including MS Project and Visio) - Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance Other Skills / Experience Must have professional experience using various Windows desktop operating systems. Strong desktop support experience required. Excellent trouble-shooting skills Must Have experience in Providing smart hands support for Network and Datacenter Equipment Years of Experience Min 5+ years experience in a similar position Work in similar technical profile. 2-3 years of Datacenter experience
Turn OFF keyword highlights