· Developing, preparing, and proofreading a variety of business correspondence, records, reports, documents, and forms
· Communication, interpersonal skills as applied to interaction with students, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
· Applying and explaining applicable laws, codes, regulations, policies, and/or procedures;
· Exercising judgment and discretion
· Working independently
· Providing customer service
· Using computers and related software applications
· Analyzing and developing policies and procedures
· Preparing and presenting training materials
· Operating a variety of office equipment, including a computer and related software applications, telephone, fax machine, and adding machine