Job Description :
Mid Level Change/Release Management Analyst
Onsite in Radnor PA
Long term contract
Citizen or GC
Job Summary: The Change Management Support Analyst will play a key role in ensuring projects (change initiatives) meet objectives on time by increasing employee adoption and usage of Essent's SDLC standards. This position will focus on the people side of change, including changes to business processes, systems, technology, job roles and organizational structure.
Provide front line support of internal change management applications, e.g. Solutions Business Manager, Azure DevOps, Applications Manager, PVCS Version Manager, and others
Monitor and process application support tickets within requested timelines
Perform user access audit reviews
Perform training to business and IT users of change management applications and processes
Analyze and document change management standard policies and procedures
Troubleshoot and resolve production issues under tight deadlines
Design user interfaces (input and output) for change management applications, e.g. Solutions Business Manager
Document design through technical design specifications
Design and test system prototypes and present for approvals
Design application security specifications within Essent's policies and standards
Follow change management processes to resolve application defects
Ensure compliance to IT standards by following production, productivity, quality, guidelines
Minimum Education & Experience Requirements:
Knowledge of DevOps collaboration (people, processes, and tools)
Knowledge with work management (Agile, Scrum, CMMI) methodologies
Knowledge with continuous integration/continuous deployment (CI/CD)
Knowledge of branching methodologies, e.g. GitFLow
Knowledge of Cloud technologies, e.g. Amazon Web Services, Microsoft Azure

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