Job Description :
VDart We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytics, Data Sciences, Cyber Security, IoT, Cloud, Machine Learning, and Artificial Intelligence. With delivery centers in the UK, Mexico, Canada, and India, we provide global workforce solutions to our customers covering EMEA, APAC & Americas. VDart is an award-winning organization recognized by Inc 5000 Hall of Fame; Atlanta Business Chronicle*s Fastest Growing Companies; NMSDC*s National Supplier of the Year; Ernst & Young*s Regional Entrepreneur of the Year and more. Title: IT - Desktop Technician Location: Owings Mills, MD Duration: Contract Rate: $Negotiable Responsibility: Top skills: 1) PowerShell 2) Troubleshooting/root cause analysis 3) ServiceNow 4) Financial experience Experience in a financial industry preferred Experience in a ticketing system - ServiceNow Has a troubleshooting mindset Can look at an issue and systematically determine root cause when to engage team for help vs supervisor Ability to communicate with associates Ability to work with team members Summary: The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops. Job Responsibilities: Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation Set up new users, including desktop configuration, email accounts, ldap accounts, VPN accounts Support employees, both local and remote, with desktop issues, account issues, and access to various internal services Troubleshoot software issues on employees desktops/laptops Some off hours support may apply Qualifications: Associate's degree in a technical field such as computer science, computer engineering or related field required 4 years experience required Knowledge of Windows OS Experience with desktop installation and configuration Experience troubleshooting desktop issues as well as mobile devices If your skills match our requirements, click here to Apply. Be sure to reference the job number and title in the subject line. Referral Program: Ask our recruiting team about how you can be a part of our referral program. If you refer a candidate with this background and if the candidate accepts the role our team pays a generous referral. We are keen on networking and establishing a long-term, mutually beneficial partnership with you. We are Equal Employment Opportunity Employer. VDart Inc Alpharetta, GA Click here to Apply Follow us on Twitter for the hottest positions: @VDart_Jobs Follow us on Twitter: @vdartinc