Job Description :
Role: BTS Principal Consultant Location: Dallas/Plano TX USA Duration : Full Time Job description: KEY PERFORMANCE INDICATORS 12 years of overall experience and 10 years of experience as Process Improvement Coach/Manager in domains - Healthcare/Life Sciences/Telecom/FnA/Manufacturing/Hi Tech/Retail/BFSI/Ecommerce 1. Assessment Manage identification of potential consulting opportunities and drive them to closure Own revenue for specific/multi verticals and drive profitability as well Managing the projects at the organization level or for the entire Geography as assigned Responsible for all communication with business leadership and client to drive Change management on an organization level Responsible for identifying business problem areas and aligning themselves to the pain areas through structured Continuous Improvement projects Strengthen and enhance internal processes to make them more efficient and effective by identify process improvement/re-engineering opportunities. Seek opportunity for Automation, Robotics and other technology solutions to bring scalability in the processes Provide quality consulting service by applying lean, 6 sigma and other relevant quality methodologies with the objective to reduce cost/cycle time, improve productivity, increase revenue, improve product/service quality, and/or realign organizational practices with business strategies Work in coordination with other departments to incubate new solutions and technology for existing and new businesses 2. Analysis and Feedback Research to create value added / proactive proposals for prospective/existing customers. Benchmarking performance of existing customers vis- -vis competition Conduct interactive workshops for employees on Six Sigma GB/BB and generate process improvement ideas Presenting data, sharing analysis and getting concurrence from stakeholders on actions (for assigned processes Meticulously driving the change management and should proactively own the deployment of new ideas and innovation 3. Reporting & Administration Share progress on Continuous Improvement initiatives with leadership team Participate in Governance reviews to review the update and action plan on various process and system improvements Spread awareness around practices as Digital, Automation etc. via workshops, sessions and other activities Should be managing multiple projects and ensuring smooth governance around the same Manage Consulting revenue and profitablity COMPETENCIES Knowledge (including education and experience) Skills Attributes Min 12 years of overall experience and 10 years of experience as Process Improvement Coach/Manager in domains - Healthcare/Life Sciences/Telecom/FnA/Manufacturing/Hi Tech/Retail/BFSI/Ecommerce Digital Transformation Analytical Ability Customer service orientation Technical Expertise Concern for Excellence Ms Office BPM tools (Ms Visio, Bizagi etc) Emerging technology RPA & analytics Oral and written communication Initiative Self-driven Flexibility Ownership